Privacy Policy

1. Introduction

Hearthstone Portsmouth Landscaping respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our services. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We collect information that you provide directly to us when you request services, contact us, or fill out forms on our website. This may include:

• Your name, phone number, and email address
• Property address and service location details
• Information about your landscaping needs and preferences
• Payment and billing information
• Communications with us, including emails and phone calls

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages you visit.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our landscaping services
• Respond to your inquiries and fulfill your service requests
• Process payments and manage billing
• Schedule and coordinate service appointments
• Communicate with you about our services, promotions, and updates
• Maintain records and documentation related to our services
• Comply with legal obligations and protect our rights
• Analyze and improve our website and business operations

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling software
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transaction, such as a merger or sale of assets
• With your consent or at your direction

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can request correction of inaccurate or incomplete information
• You can request deletion of your information, subject to legal obligations
• You can opt out of receiving marketing communications from us
• You can object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: